At bobbiepeptidesupplementstore, customer satisfaction and product integrity are top priorities. Due to the sensitive and research-specific nature of our products, we have a strict but fair Refunds & Returns Policy outlined below.
For safety, sterility, and compliance reasons, we do not accept returns on opened, used, or reconstituted peptides. Once a vial or product seal is broken, it cannot be returned or exchanged.
If you receive a damaged item or an incorrect order, please notify us within 48 hours of delivery. Include a photo of the product and packaging for verification. Once approved, we will offer:
Refunds may be issued under limited circumstances, such as:
Refunds are issued to the original payment method within 5–10 business days of approval.
Orders may be canceled within 1 hour of placing them, provided they have not been processed or shipped. Once an order is dispatched, it cannot be canceled or refunded.
For refund or return-related queries, please contact our support team with your order number, photos (if applicable), and full details:
